Terms and Conditions

Terms and Conditions

  1. Price posted on each of the item is fixed and is exclusive of shipping fee.
  2. We release products per Batch Collection all for PRE-ORDER.
  3. Each batch will have specific start and cut-off date.
  4. We will process your order once we receive a downpayment of atleast 50% on the duration of pre-order. You can also pay in full.
  5. The remaining balance shall be settled on or before the cut off.
  6. STRICTLY NO CANCELLATION OF ORDER. NO REFUND
  7. In the event that you have made a downpayment for your order but wishes to cancel, no refund will be given.
  8. We will only receive payments on the Branch Pick Up Points we included on the order confirmation email.
  9. NO RETURN, NO EXCHANGE. Make sure you select the correct size for your orders.
  10. We only ship products with guaranteed quality. If the product was damaged during the shipping, it is the shipping company’s liability to cover the damages.

FOR DELIVERY

  • After the cut off, the start date of batch shipping will be posted.
  • Your order will be shipped if you are 100% paid.
  • Normal EDA is 3 to 7 days while Fast EDA is 2 to 3 business days.

FOR MEET-UP

  • For customers who are willing to Meet Up, a handling fee of P40.00 is required.
  • The handling fee is included on the customer invoice you will see on the order confirmation.
  • Meet up point will be at Gateway, Cubao .

OFFICIAL MERCHANDISE

  • All official merchandise are for pre-order
  • Ordering will be per batch and with cut off
  • There will be 2 cut-offs. Customer should pay atleast 50% or full amount on 1st cut off , rest of payment should be settled on the second
  • Shipping fee will vary depending on the size of the merchandise and quantity of orders.
  • Strictly NO CANCELLATION OF ORDERS

EVENTS

  • House of ARMY Mechandise will post if an order can be picked up during an event.
  • The handling fee will also be included on the customer invoice you will see on the order confirmation.
  • A time frame for meet up will be given and customers are expected to be at the meeting place on those times.